At BML Facilities, we take your privacy seriously and operate in full compliance with the UK General Data Protection Regulation (UK GDPR). This policy outlines how we collect, process, and protect your personal information when you interact with our website or book our cleaning services. We believe in total transparency regarding your data.

We collect Personal Information such as your name, home or business address, email, and phone number specifically for the purpose of fulfilling your service requests and processing payments. This data is stored securely and is only accessible by authorised personnel required to manage your account. We may also collect Technical Data, such as your IP address, to improve our website’s performance and user experience.

Your data is Never Sold to third parties for marketing purposes. We only share information with trusted partners necessary for business operations, such as secure payment processors or map services for navigation. Under the UK GDPR, you hold specific Data Rights, including the right to access your information, correct inaccuracies, or request the permanent deletion of your records from our database. If you have any questions regarding how your information is handled, please contact our Data Protection Officer through our contact page.