BML Facilities

FAQ​

General Questions

We currently provide our full range of professional cleaning services to residential and commercial clients across the UK. Please contact us to confirm availability in your specific local area.

Yes. Every member of our team undergoes a rigorous vetting process and background check. Furthermore, BML Facilities is fully insured, providing you with total peace of mind during every visit.

No, we come fully prepared. Our teams bring professional-grade equipment and eco-friendly cleaning products. However, if you have specific products you prefer us to use, we are happy to accommodate.

Absolutely. While many clients enjoy our regular contract services, we offer flexible one-off deep cleans for end-of-tenancy, after-builders, or seasonal spring cleaning needs with no long-term commitment.

We take pride in our work. If you are not completely satisfied with any aspect of our service, notify us within 24 hours, and we will return to rectify it immediately.

That is entirely up to you. Many of our clients provide us with a key or secure access code. Rest assured, our vetted staff are trained to handle your property with care.

Our pricing is based on the size of the property, the specific service required, and the frequency of visits. We provide bespoke, transparent quotes to ensure you only pay for what you need.

Yes. We prioritise the use of eco-friendly and non-toxic cleaning solutions. These products are highly effective at sanitising your space while remaining completely safe for your family and pets.

We recommend booking at least 48 hours in advance. However, we always do our best to accommodate last-minute or emergency requests whenever our schedule allows.

We offer several convenient payment methods, including bank transfers and secure online payments. For contract clients, we can arrange regular invoicing to make the process as seamless as possible.